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        "rendered": "<div style=\"max-width: 1200px; margin: 50px auto; padding: 60px; background: #ffffff; border: 1px solid #e5e5e5; border-radius: 8px; box-shadow: 0 10px 35px rgba(0,0,0,.08); font-family: Arial,Helvetica,sans-serif; font-size: 17px; line-height: 1.9; color: #333;\">\n<h1 style=\"font-size: 42px; font-weight: bold; color: #111; margin-bottom: 10px;\">Privacy Policy<\/h1>\n<p><strong>Effective Date:<\/strong> July 15, 2026<\/p>\n<p>Lion Pro Maintenance Inc. (&#8220;Lion Pro,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) is a commercial and residential cleaning company based in Terrebonne, Quebec. We respect your privacy and are committed to protecting the personal information you share with us.<\/p>\n<p>This Privacy Policy explains what personal information we collect through our website (lionpromaintenanceinc.com), why we collect it, who we share it with, how long we keep it, how we protect it, and the rights you have. It is written to comply with Quebec&#8217;s Act respecting the protection of personal information in the private sector (commonly known as Law 25).<\/p>\n<p>This Privacy Policy applies in addition to the terms and conditions of our website.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Person Responsible for the Protection of Personal Information<\/h2>\n<p>Under Law 25, we have designated a person responsible for the protection of personal information (&#8220;Privacy Officer&#8221;). This person oversees how we handle your personal information and responds to your requests and questions.<\/p>\n<p><strong>Privacy Officer<\/strong><br \/>Lion Pro Maintenance Inc.<br \/>Email: info@lionpromaintenanceinc.com<br \/>Phone: <a class=\"tooltip tooltipstered\" href=\"tel:Call or Text :  (438) 407-2644\">(438) 407-2644<\/a><\/p>\n<p>You can contact the Privacy Officer for anything described in this policy, including to access, correct, or delete your information, withdraw your consent, or make a complaint.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">The Personal Information We Collect<\/h2>\n<p>We collect only the personal information we need for the purposes described in this Privacy Policy.<\/p>\n<p>When you use certain functions on our website, we may collect:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>First and last name<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Address<\/li>\n<li>Payment information<\/li>\n<li>The type(s) of cleaning service you are looking for<\/li>\n<\/ul>\n<p>We collect this information through:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>The Book Now form<\/li>\n<li>The Request a Quote form<\/li>\n<\/ul>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Why We Use Your Personal Information<\/h2>\n<p>We use your personal information only for the following purposes:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>To respond to your quote and booking requests.<\/li>\n<li>To communicate with you about your service (scheduling, confirmations and follow-up).<\/li>\n<li>To coordinate with the independent contractors who perform the cleaning work.<\/li>\n<li>To process payment for services.<\/li>\n<li>To send marketing emails only if you have opted in.<\/li>\n<\/ul>\n<p>We will not use your personal information for any purpose beyond what is described in this Privacy Policy without first obtaining your consent.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Consent<\/h2>\n<p>We collect, use and share your personal information based on your consent.<\/p>\n<p>Your consent is:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>Given for specific purposes.<\/li>\n<li>Free and informed.<\/li>\n<li>Requested separately for marketing communications.<\/li>\n<\/ul>\n<p>You may withdraw your consent at any time by contacting our Privacy Officer. If consent is withdrawn, we will stop the related processing unless we are legally required to retain certain information.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Who We Share Your Personal Information With<\/h2>\n<p>Lion Pro works with independent contractors and trusted service providers, including payment processors, scheduling platforms and marketing tools.<\/p>\n<p>We share only the information necessary for them to perform their services. These parties are bound by confidentiality obligations and must protect your information.<\/p>\n<p>We do not sell your personal information.<\/p>\n<p>We may disclose your information only:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>If required by law.<\/li>\n<li>If required for legal proceedings.<\/li>\n<li>To establish or protect our legal rights.<\/li>\n<li>To a buyer or potential buyer if we sell all or part of our business.<\/li>\n<\/ul>\n<p>If you follow links from our website to other websites, we are not responsible for their privacy practices.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Transfer of Personal Information Outside Quebec<\/h2>\n<p>Some service providers may store or process personal information outside Quebec. Before transferring information outside Quebec, we assess whether it will receive an equivalent level of protection and implement appropriate contractual safeguards.<\/p>\n<p>For more information, please contact our Privacy Officer.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">How Long We Keep Your Personal Information<\/h2>\n<p>We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.<\/p>\n<p>When personal information is no longer required, it is securely destroyed or anonymized.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">How We Protect Your Personal Information<\/h2>\n<p>We use reasonable physical, technological and organizational safeguards to protect your personal information, including secure transmission, secure storage and limiting access to authorized personnel.<\/p>\n<p>Although we take every reasonable precaution, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Your Rights<\/h2>\n<p>Under Quebec&#8217;s Law 25, you have the right to:<\/p>\n<ul style=\"padding-left: 25px;\">\n<li>Be informed about what personal information we hold about you, how it has been used, and who it has been shared with.<\/li>\n<li>Access a copy of your personal information.<\/li>\n<li>Correct information that is inaccurate, incomplete, or out of date.<\/li>\n<li>Withdraw your consent to our use of your personal information.<\/li>\n<li>Request deletion or de-indexation of your personal information where permitted by law.<\/li>\n<li>Request a copy of the computerized personal information you have provided to us in a structured, commonly used technological format (data portability).<\/li>\n<\/ul>\n<p>To exercise any of these rights, please contact our Privacy Officer. We will respond within 30 days of receiving your request.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Confidentiality Incidents<\/h2>\n<p>If a confidentiality incident (such as unauthorized access, use, disclosure or loss of personal information) occurs, we will take reasonable steps to reduce the risk of harm and prevent similar incidents from happening again.<\/p>\n<p>Where the incident presents a risk of serious harm, we will notify the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information (CAI) and the affected individuals as required by law. We also maintain a register of confidentiality incidents.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Minors<\/h2>\n<p>We do not knowingly collect personal information from children under the age of 14 without the consent of a parent or legal guardian.<\/p>\n<p>Our services are intended for adults. If we discover that personal information has been collected from a child under 14 without the required consent, we will delete that information as soon as reasonably possible.<\/p>\n<p>Parents or legal guardians may contact our Privacy Officer with any questions.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Cookies and Tracking<\/h2>\n<p>A cookie is a small file stored on your device that collects information about your browsing.<\/p>\n<p>Our website uses cookies that are strictly necessary for the website to function properly.<\/p>\n<p>For cookies that are not strictly necessary, such as analytics or advertising cookies that track your activity, we ask for your consent before activating them.<\/p>\n<p>You may change your cookie preferences at any time through our cookie settings or disable cookies through your web browser. Please note that disabling cookies may affect certain website functionality.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">How to Make a Complaint<\/h2>\n<p>If you have concerns about how we handle your personal information, we encourage you to contact our Privacy Officer first so we can try to resolve the issue.<\/p>\n<p>You also have the right to file a complaint with:<\/p>\n<p><strong>Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec (CAI)<\/strong><br \/>Website: https:\/\/www.cai.gouv.qc.ca<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Changes to This Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to remain compliant with applicable laws and to reflect changes in our practices.<\/p>\n<p>When changes are made, we will update the <strong>Effective Date<\/strong> shown at the top of this page. Where appropriate, we may also notify you of significant changes by email.<\/p>\n<h2 style=\"font-size: 28px; color: #111; border-bottom: 1px solid #e5e5e5; padding-bottom: 10px; margin-top: 50px;\">Contact Us<\/h2>\n<p>If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:<\/p>\n<p><strong>Lion Pro Maintenance Inc.<\/strong><br \/>Terrebonne, Quebec<\/p>\n<p><strong>Email:<\/strong> info@lionpromaintenanceinc.com<br \/><strong>Phone:<\/strong> <a class=\"tooltip tooltipstered\" href=\"tel:CALL or TEXT :  (438) 407-2644\">(438) 407-2644<\/a><\/p>\n<\/div>",
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